Managed IT Services
If you don’t have the personnel or resources to properly manage your technology infrastructure or could use some assistance with capacity planning or education on technologies, etc. we can help.
Dealing with the dynamic needs of today’s technology implementations is no small task. Let us help you navigate through the complexities and constantly changing offerings to design the best-suited services for your company.
We offer the most flexible and comprehensive menu of managed services you will find. The breadth of our services comes from our ability to overlay our own expertise with offerings from the best service providers and partners in the world.
We can manage as much of the day-to-day processes as you need, allowing you to focus on your core business. Our support representatives are seasoned professionals with experience across multiple service providers and products. We know how to get things done, often leveraging longtime personal relationships with partner technicians, provisioning personnel and repair center supervisors who know how to cut through red tape.
- Program and project management for both daily and special projects
- Management and tracking of trouble tickets with all service providers
- Capacity planning
- Billing and cost management support
- Quarterly service reviews
- Education on your specific architecture and infrastructure