Customer Care at a lower cost
Amazon Connect is a pay-as-you-need, cloud-based contact center delivering better customer service at a lower cost.
- Self service
- CRM Integration
- Alexa Functionality
- Scalable and Elastic
- Custom Reporting
- Open Platform
- AI-Enabled: Translation, Trascription, Sentimental Analysis
Lightstream can provide an analysis of your current on-prem contact center, discuss current and future state requirements and map those to Amazon Connect.
Our team can integrate into your existing software development and DevOps processes and our team of certified CISSP experts will ensure your environment is secure and complies with your company’s cybersecurity policies.Ask us about a funded POC for your organization.
Lower contact center costs and improve customer service with Amazon Connect